WELLNEST FESTIVAL – In a significant stride towards comprehensive healthcare, BPJS Kesehatan, Indonesia’s national health insurance program, is expanding its services beyond traditional medical treatments to encompass mental wellness. Participants can now access a range of promotive and preventive health services, including routine check-ups and consultations with psychologists, available at primary healthcare facilities like Puskesmas (community health centers) and even through online platforms. This announcement was made by dr. Lula Kamal, a member of the BPJS Kesehatan Supervisory Board, during a talk show at the CNN Indonesia Wellnest Festival Vol. 2 held in South Quarter Dome, Cilandak, Jakarta Selatan, on Tuesday, July 21, 2026.
The initiative underscores a growing recognition of the critical role mental health plays in overall well-being and the government’s commitment to making mental healthcare more accessible to the Indonesian populace. The expansion aligns with global trends that increasingly prioritize mental health as an integral component of public health strategies.
A New Era for Mental Healthcare Access
Dr. Lula Kamal highlighted the increasing public awareness and understanding of mental health issues in Indonesia. "We are much more aware now, which is why Puskesmas or FKTP (First Level Health Facilities) and clinics are equipped with psychologists," she stated. "You can share your concerns; it’s better to confide in a psychologist, as it will not be disclosed elsewhere." This assurance aims to destigmatize seeking psychological help and encourage individuals to address their mental health concerns without hesitation.
The integration of mental health services into the primary healthcare system is a pivotal development. Historically, access to mental health professionals has been a significant barrier for many Indonesians due to cost, geographical limitations, and the lingering stigma associated with mental illness. By incorporating these services into the JKN (Jaminan Kesehatan Nasional) framework, BPJS Kesehatan is effectively dismantling these barriers and offering a crucial lifeline to those in need.
Bridging the Digital Divide: Online Consultations on the Horizon
Beyond the in-person consultations at FKTPs, BPJS Kesehatan is actively developing an online platform to further enhance accessibility. Dr. Kamal revealed plans for a digital service that will allow for even quicker and more convenient consultations. "Soon, we will have a service that can be faster, can be online. So you can tell your story," she explained. This digital expansion is particularly timely, considering the accelerating digital transformation in healthcare delivery and the growing comfort of Indonesians with virtual interactions, especially among younger generations.

While the online service is still in development, Dr. Kamal noted that a plethora of online counseling options are already available for individuals seeking immediate support. This suggests a multi-pronged approach by BPJS Kesehatan to cater to diverse needs and preferences. The emphasis on online services is also a strategic move to reach individuals in remote areas or those with mobility issues, ensuring equitable access to mental health support across the archipelago.
The Growing Mental Health Consciousness
Dr. Kamal observed a discernible increase in mental health awareness, particularly among the youth. "Now, from the graphs, many understand, many are aware of their mental health," she commented. This trend is a positive indicator, suggesting a societal shift towards prioritizing mental well-being. This heightened awareness is likely fueled by increased public discourse on mental health, educational initiatives, and the growing presence of mental health advocates and platforms.
However, Dr. Kamal cautioned that maintaining good mental health is not solely dependent on healthcare services. She offered direct advice to Generation Z: "For Gen Z, try to learn to love yourself more than loving anyone else." This personal yet pertinent advice underscores the importance of self-care, self-compassion, and building resilience as foundational elements of mental wellness. The integration of such life-affirming advice within a health policy announcement reflects a holistic understanding of well-being.
BPJS Kesehatan: A Proactive Approach to Health
The expansion into mental health services is part of a broader strategy by BPJS Kesehatan to encourage participants to utilize their JKN not just for treating illnesses but also for maintaining and improving their health proactively. Dr. Kamal emphasized this point, stating, "If needed, let’s use it. But the most important thing is to use BPJS to maintain health. Not just when you’re sick."
This proactive approach involves encouraging regular health check-ups, such as monitoring blood pressure, blood sugar levels, and cholesterol. These routine screenings are crucial for early detection of potential health issues, which can prevent the development of more serious and costly conditions later on. "Don’t wait for symptoms. We are looking for the signs. How? By checking. Once a month or once every three months," she advised. This aligns with global public health recommendations that advocate for preventative care to reduce the burden of non-communicable diseases.
Leveraging the Strength of Puskesmas

Dr. Kamal also urged the public to take full advantage of the increasingly comprehensive services offered at local Puskesmas. "You can visit the Puskesmas in Jakarta which are already very good. To check your blood pressure, check your blood sugar, get free cholesterol checks. If you go to a laboratory, you have to pay," she noted. This highlights the cost-effectiveness and accessibility of primary healthcare facilities, which are strategically positioned to serve as the first point of contact for most health needs.
The revitalization of Puskesmas as modern, well-equipped health centers is a testament to the government’s investment in primary healthcare infrastructure. These facilities are not only equipped to handle basic medical needs but are also becoming hubs for health education, disease prevention, and mental health support, making them invaluable community assets.
The "Gotong Royong" Spirit of BPJS Kesehatan
Concluding her remarks, Dr. Kamal reiterated the fundamental principle of BPJS Kesehatan: a collective, community-driven program. "BPJS belongs to us, not the state. Because the money is all yours, my money. I also save in a chicken piggy bank called JKN. We save together. The agreement is that if someone gets sick later, all sick people in Indonesia will be paid for from our chicken piggy bank," she explained.
This powerful analogy of a "chicken piggy bank" encapsulates the essence of "gotong royong" (mutual cooperation) that underpins the JKN system. It emphasizes that the program’s sustainability and effectiveness rely on the collective contributions and solidarity of all participants. This "gotong royong" spirit is crucial for ensuring that healthcare is accessible and affordable for everyone, regardless of their socioeconomic status.
The expansion of BPJS Kesehatan’s services to include mental wellness marks a significant milestone in Indonesia’s journey towards a more inclusive and holistic healthcare system. By embracing preventive care, leveraging digital technologies, and fostering a sense of community responsibility, BPJS Kesehatan is paving the way for a healthier future for all Indonesians. The initiative not only addresses immediate health needs but also invests in the long-term well-being of the nation, recognizing that a healthy population is the bedrock of a thriving society. The Wellnest Festival, by providing a platform for such important discussions, plays a vital role in disseminating this crucial information and fostering public engagement with these evolving healthcare services.
